Tuesday, June 25, 2013

Customer Service Review and Feedback for Dr Mobiles Limited, Auckland, New Lynn and Wellington

Wednesday, June 26th, 2013 --  It had been a great start for the day for our Wellington new repair centre.  We sorted out a client, who needs to get her daughter's iPhone 4 refurbished.  Dr Mobiles Limited are able to meet the requirement of a worry mother!  Below is the feedback we received from the client:
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* * * * 1/2
26th June 2013
Fantastic customer service! Honest and reliable and really helpful with explaining to my teenage daughter. :)

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Dr Mobiles Limited (Head Office) (Map):1, Huron Street, TakapunaNorth Shore 0662Tel: (09) 551-5344Mob: (021) 264-0000info(a)drmobiles.co.nz
Dr Mobiles Limited (West Auckland) (Map):3069 Great North RoadNew Lynn, Auckland 0600
Tel: (09) 555-5344Mob: (021) 374-007sales(a)drmobiles.co.nzDr Mobiles Limited (Wellington) (Map)
Shop 6, 148 Willis Street
Te Aro, Wellington 0600
Tel: (04) 550-6399
Mob: (021) 265-2000

Thursday, June 20, 2013

Apple iPhone 4 Charging IC replacement, Dr Mobiles Limited - Wellington, Te Aro

Client bought a cheap charger from online budding site for a great bargain of $8.95 plus shipping cost.

Result: The charging IC was damaged after using the cheap charger (luck thing is that the motherboard was not fried!

I guess we have to learn that cheap is never good!

Dr Mobiles Limited - Wellington
6/148, Willis Street
Te Ao, Wellington 6011 

LG P500 Smartphone factory network, Dr Mobiles Limited - Wellington

21-6-2013: We unpicked an LG P500 for a tourist visiting Wellington.

Dr Mobiles Limited - Wellington
6/148, Willis Street Te Ao, 
Wellington 6011 
Mobile: (021) 264-0000 

Khandallah, Wellington Apple iPhone 3GS Repair, by Dr Mobiles Limited

21-June-2013:  A walk-in customer with a faulty battery on her iPhone 3GS.

Jaimar replaced an original battery for her and she bought a new tough case from us!

Dr Mobiles Limited - Wellington

21-6-2013: Another stormy day at Te Aro, Wellington (Dr Mobiles Limited)

Another chilly a d windy morning at Te Aro, Wellington.

We have a few mobile phone job lined up already despite the early stage of starting our new shop here.

One client will bring in two units of new Apple iPhone 5 for factory unlock -- Vodafone Australia

Another few backpackers need to replace the home button and buzzer if their Apple iPhone 3 and 3GS.

Three unfortunate clients wet their Samsung Galaxy S4 and Xperia Z last night during the storm.

Looks like we have a busy start for the windy day.

Reporting for duty at Wellington iPhone Repair, Willis Street, Te Aro, Wellington

We flew to Wellington from Auckland to start our duty at Dr Mobiles Limited two days ago.  Departure time was 10;55AM but flight delayed slightly.

Our iPhone repair centre (it is our third branch) will be located at:

Dr Mobiles Limited - Wellington
6/148, Willis Street
Te Ao, Wellington 6011 

May 2014: Business trip to Wellington, New Zealand

Some pictures we took during our business trip to Wellington, New Zealand.

We have lunch at the Fisherman's table at Oriental Bay.

Our new branch will be located at:
Dr Mobiles Limited - Wellington
6/148, Willis Street 
Te Ao, Wellington 6011 tech@drmobiles.co.nz 
Mobile: (021) 265-2000 
Mobile: (021) 264-0000